My Sprint

My Sprint

Do what you want, when you want. Managing your account is easy with My Sprint.


Additional Informations
  • Current Version: 6.4.068
  • Updated: November 20, 2017
  • Requires Android: 4.3 and up
  • Installs: 1,000,000 - 5,000,000

Screenshots


Descriptions


On the move, or on the couch, My Sprint encourages users to live their lives without worrying about their Sprint account. Check for upgrade eligibility, view and pay your bill or find the tech support you need. Improving your experience is important to us. Feel free to let us know the ups and downs of your journey by contacting us at MySprintGooglePlayFeedback@sprint.com.

Reviews


2.1
3,174 total
5 644 
4 140 
3 118 
2 142 
1 2,130 

  • My Sprint
    Matt Shirazi Published date: November 20, 2017

    Great App, thanks for putting your customers first. Full Review

  • My Sprint
    Matt G Published date: November 20, 2017

    Newer versions work great, very useful. Full Review

  • My Sprint
    Angaleta Double Published date: November 1, 2017

    The app doesn't say the same thing that customer service says and when you call in everyone you talk to gives you a different response. I'm the account holder and can't even make a payment or talk to them on the phone my boyfriend who.isnt on the account but has a phone seems to be the only one they will deal with. But its in my name Full Review

  • My Sprint
    Diana Solorzano Published date: November 18, 2017

    It used to work fine. Now i log in and someone elses account info shows up as mine. I was out of service for 2 days because i made a payment and it was accredited to that other account not mine. I called sprint and they didnt want to re-establish my service until i made another payment which i shouldnt have to since i made it and it went to someone else. They did NOTHING. I've had many other problems with sprint and never do anything..print is going down in service and im canceling as soon as this months cycle ends. Full Review

  • My Sprint
    Patrick Kildea Published date: November 6, 2017

    OMG Sprint is amazing. This App is so useful, but the true star is the service! My Wife travels internationally, and my previous carriers "T" and "V" both had issue, Sprint she turned the phone on, and we were talking 30 seconds. Thanks for giving us a value alternative, with exceptional service! A loyal customer! Full Review

  • My Sprint
    Dwight Martin Published date: November 13, 2017

    Can't log on, keeps saying error. This update is bad, please fix! If I could give this ago a 0 I would! Each time I try to log in I have to change the password to log into my account! Full Review

  • My Sprint
    Tracey Burt Published date: November 2, 2017

    HORRIBLE. WHERE'S THE ZERO STAR RATING? This app is useless. Having every issue with logging in as stated in all other reviews complaints here. All I can see is my bill amount and due date. Useless waste of memory. Full Review

  • My Sprint
    Andrew Zebroski Published date: November 17, 2017

    So I signed up for the free Hulu and was immediately billed $1.00 and $8.53... Called Hulu and they told me to call Sprint and your app is refusing to let me call. Full Review

  • My Sprint
    Aaron Winder Published date: November 16, 2017

    *UPDATE* Ok, they've done an update to the app that SEEMS to have fixed the issues so far. I'll give it a week and then I'll change my rating accordingly, possibly 5 Stars of it's like Sprint Zone. *PREVIOUS REVIEW* The Sprint Zone app was so much better than this. Cannot check my data, went over my data last month (partially my fault, but I have only gone over my data one time since I've had Sprint for 2 years). Hate it, please fix it or go back to Sprint Zone. Full Review

  • My Sprint
    Pea Nut Published date: November 18, 2017

    This app is horrible. Every time I try to long in it says incorrect password which I know it isn't and then I create new password instead of the app using the password it sends me back to the page saying sprint created a new security for password change password. This app is aggravating. I just need to see my freaking bill dang..I should have to have all this headache smh Full Review

  • My Sprint
    jennifer singer Published date: October 27, 2017

    UNWANTED APP! STOP AUTOMATICALLY INSTALLING THIS! I AM LOW ON STORAGE SPACE AND YOU DO NOT HAVE MY PERMISSION TO KEEP REINSTALLING! 😠 Full Review

  • My Sprint
    kent brown Published date: November 6, 2017

    Is not a very good built app... No disrespect, the mobile website is bad and the app can't do some of the things on the website. So to me that makes it a little worse. The app is choppy (for lack of better word), I'm good there are major improvements going forward Full Review

  • My Sprint
    Published date: October 31, 2017

    [Attn: Sprint] No! It is NOT an "older version". It NEVER is an older version. Just got a new notification from you about some kind of car & phone giveaway, although ALL notifications are turned off for your app. I would give minus 10 stars if I could. I have zero tolerance for unwanted notifications AND for bloatware, which is all pre-installed apps. Sends unwanted spam notifications! Spam is on by DEFAULT!! Also it is a bloatware app and can't be removed!! These are deliberate and unforgivable faults! Full Review

  • My Sprint
    Ben Brooks Published date: November 14, 2017

    To everyone having problems: try uninstalling updates on the "my Sprint launcher" app. I got the "Sprint zone" app back by doing this and I can see my account information again. Full Review

  • My Sprint
    Jamie Reiman Published date: November 17, 2017

    Absolutely trash service. App isn't very user friendly for some reason I can't resize anything to fit my screen and I've had absolutely nothing but problems with sprint about my bills for the past 5 months. Over charging someone well over $70 per month and saying every month that it's fixed is unacceptable! Full Review

  • My Sprint
    Marcos Diaz Published date: October 31, 2017

    So I can view my bill, great. But there is no support for visual voicemail on Sprint. As soon as my contract is over I'm out. Full Review

  • My Sprint
    Michael Sanderson Published date: November 16, 2017

    Finally I can use it again. Your last update allows me to get back on it and do everything now. Thanks for fixing the issue. Keep up the good job!👍👍👍👍 Full Review

  • My Sprint
    Published date: November 11, 2017

    1 Star because you don't realize this app benefits Sprint and you have any dam annoying advertising. To early upgrade. Don't you dopes realize people know when they can upgrade. Full Review

  • My Sprint
    Todd Murad Published date: November 9, 2017

    Update: not only does the app never work (always says I need to update android, android says no updates available) the Create Profile link/button on the sign in page doesn't work. Clicking it does nothing. I have uninstalled and reinstalled the app. Same issues. Full Review

  • My Sprint
    Brittany Vo Published date: November 6, 2017

    First of all i had to delete several apps just to get current update, and it still says app is under maintenance.. the app is the only form i use to pay my bill, so yall must not want to get paid. Get it together for $200 /mo this is ridiculous Full Review

  • My Sprint
    liam phelan Published date: October 28, 2017

    Go to create new password, after 5 attempts i finally get a password to work....i get kicked back to sending a verification code to my phone, which leads me to create another password, but i cant use the one i just created so i thought that it was good to log in right? Wrong, did not work...trash app. Full Review

  • My Sprint
    Edgar Martinez Published date: November 8, 2017

    Good job Sprint now I don't have lurk around the app looking for things that matter. It's kid easy and fast Full Review

  • My Sprint
    Sealy Published date: November 9, 2017

    Keeps telling me error external server not reachable please try again. Uninstalled it and reinstalled it and says the same thing Full Review

  • My Sprint
    Joseph Martins Published date: November 3, 2017

    It doesnt work ever since I updated it cant pay like I use to Full Review

  • My Sprint
    Rondarrius Lee Published date: November 14, 2017

    This app is terrible it will not let me log in. Full Review

  • My Sprint
    Chelsea Maury Published date: November 15, 2017

    I have to get on the site to find any info for my account. Ive been with the company almost a year and i have only been able to access this app a total of 2 months out of that time. Full Review

  • My Sprint
    sarah lee Published date: November 18, 2017

    Needs to be updated. Always kicks me out when i am look up things and it's slow. Full Review

  • My Sprint
    Bad Wolf D.W Published date: October 31, 2017

    This app is horrible. It can never recognize my credentials. Get rid of it. Full Review

  • My Sprint
    Kell K Published date: November 15, 2017

    Horrible Bring back Sprint zone. Keeps signing me out Full Review

  • My Sprint
    Kenneth Vonner, Jr. Published date: November 1, 2017

    Every since the last update my account won't even stay logged in. Even when I put in the password an user name it pops back up to the log in page every time Full Review

  • My Sprint
    Gage Worley Published date: November 16, 2017

    Still doesnt do what website can do and website sucks on mobile sometimes, keep up the hard work it is alot better than it was Full Review

  • My Sprint
    SmArT bEaTz Published date: October 28, 2017

    Keep saying having tech difficulties try back later... Full Review

  • My Sprint
    Luke Thomsen Published date: November 13, 2017

    Frequently it won't load. But it will tell you accurate data with how much service you've used Full Review

  • My Sprint
    Joseph Proctor Published date: November 12, 2017

    I can't even look at my bill cause your always working on the app leave it alone so I can pay my bill cause it ain't getting any better. Full Review

  • My Sprint
    Di Lung Move it Ya Fool! Published date: November 18, 2017

    This app gets worse each and every update. Full Review

  • My Sprint
    Lisa J Moran Published date: November 19, 2017

    Doesn't work, Sprint zone did! Full Review

  • My Sprint
    Andy Marquina Published date: November 15, 2017

    This app works a lot better since the update. Thank you to the team at sprint for correcting the issue Full Review

  • My Sprint
    Christian Davis Published date: October 31, 2017

    Had issues with the app, but Sprint support quickly helped with solution. App works well and is informative. Full Review

  • My Sprint
    Joshua Northup Published date: November 3, 2017

    Downright painful to use this. Full Review

  • My Sprint
    Shockey Published date: November 16, 2017

    Fixed finally! So far everything works great. Helpfull app to pay bill and check minutes. Full Review